Delivery Information

At Canta Mart, we are committed to providing a seamless shopping experience for all our customers. Below you will find important details regarding our delivery times and processes.

Delivery Timeline

We strive to deliver your order as quickly and efficiently as possible. Our delivery times vary based on the location of the delivery address.

1. Delivery Inside Dhaka: For orders within Dhaka city, we aim to deliver your items within 5 working days from the date of purchase.
2. For orders within Dhaka city, we aim to deliver your items within 5 working days from the date of purchase.
3. Delivery Outside Dhaka: For orders placed from locations outside Dhaka, delivery may take up to 10 working days, depending on the destination.
4. For orders placed from locations outside Dhaka, delivery may take up to 10 working days, depending on the destination.

Please note that delivery times are based on working days, excluding weekends and public holidays.

Order Processing

• Once your order is placed, you will receive an order confirmation email. Our team will process your order within 24 hours of confirmation.
• You will receive a notification with tracking details once your order has been dispatched from our warehouse.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of the items ordered. Any applicable shipping fees will be clearly displayed before you finalize your purchase.

Order Tracking

You can track the status of your order using the tracking number provided in the dispatch confirmation email. For any questions or assistance regarding your delivery, feel free to reach out to our customer service team.

Important Notes:

• Delays due to unforeseen circumstances such as weather conditions, strikes, or transportation issues may occur. In such cases, we will keep you updated with any changes to your expected delivery time.
• If you experience any delays or issues with your order, please contact us, and we will be happy to assist you.

At Canta Mart, we value your time and work hard to ensure the timely and safe delivery of your products. Thank you for choosing us.